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We've Got Your Boiler Covered

Peace of mind is just a few clicks away.

Our service doesn’t end the moment our engineers leave your home. Far from it. Our care plans ensure that we’ll be there when you and your boiler need us most.

View our Care Plans

You could be enjoying…

Zero excess to pay
Just pay your monthly payment, we’ll handle everything else.

Unlimited call outs
Enjoy complete peace of mind with free unlimited call outs.

Free replacement parts
Boiler needs a new part? We’ll sort it out with no extra cost.

Help to replace your boiler
Boiler’s bust? Never fear. If we can’t repair it, we’ll contribute £800 towards a new one purchased from us.

Annual Boiler Service
All of our care plans include an annual boiler service, ensuring that your manufacturer warranty stays valid.

What types of boiler cover are there?


Service Plan

This plan is ideal if you have a boiler warranty and need to keep it valid with annual servicing.

  • Annual Boiler Service
  • Carbon Monoxide Test
  • Gas safety certificate 
    (Plan includes £72 set up fee. Parts at list price)


Gold Package

If your boiler doesn't have a valid warranty, this plan will cover any issues it could ever have. 

  • No set up costs
  • Annual Boiler Service
  • Carbon Monoxide Test
  • 3 free call outs per year (Additional call outs charged at £100 per call out)
  • Boiler and controls repaired during call outs (Any parts required charged at list price)


Platinum Package

Perfect for those looking for ultimate peace of mind and cover for their entire heating system

  • No set up costs
  • Annual Boiler Service
  • Carbon Monoxide Test
  • Unlimited free call outs
  • Boiler and controls repaired during call outs
  • Replacement parts included
  • Repairs to your heating system (includes pumps, motorised valves, radiators, pipes, fittings, hot water feed & expansion tank).
  • Help to replace your boiler - If we can’t fix it, we’ll give you £800 towards a new one!


Boiler Plan Plus +

For Boiler Plan customers with a valid boiler warranty who are looking to cover their entire central heating system.

  • Annual Boiler Service
  • Carbon Monoxide Test
  • Unlimited free call outs
  • Replacement parts included
  • Repairs to your heating system (includes pumps, motorised valves, radiators, pipes, fittings, hot water feed & expansion tank).
  • Free for 1 year with every new boiler install 

How it works

We make it very easy

No obligations quick and easy maintenance plan

 

Choose

Simply choose your perfect care plan

Gas safe registered engineer video and home survey

 

Approve

Our engineers will arrange a quick inspection of your system

Gas safe registered engineer boiler installation

 

Service

Once approved you’ll be able to choose your annual service date

Customer service happy healthy boiler

 

Care

And that’s it. Now you can relax knowing that we’re just one call away.

Our care plan promise

We know how stressful it can be when appliances stop working, particularly when it involves your heating.

Which is why our care plans take the worry out of warming your home, offering unlimited call-outs and no excess fees, so you can enjoy total peace of mind.

Our dedicated UK based team are just one call away and our expert engineers are dedicated to solving any problem you may have first time.

Whether it’s sorting out your annual service or covering the cost of an urgent repair, our care plans are designed around you and your circumstances.

We’re with you all the way.

Call us on 0800 61 22 302 and let us set up the best care plan for you

What is a cover plan?

Boiler cover provides protection against any unforeseen issues with your heating system that could result in a costly repair bill, or worse, the need for a replacement boiler.

Basic plans usually include an annual service, which sees a Gas Safe Engineer carry out a thorough inspection of your boiler, while more comprehensive cover protects you from break downs and faults.

The level of your cover will depend on the amount you pay. Many mid-tier plans provide a limited number of annual call outs and require replacement parts to be paid for, while more comprehensive plans include unlimited call outs and all parts and labour.

By paying a small amount each month into a care plan, you can avoid hefty repair bills that can sometimes run into the hundreds.

Care plans with 5-star satisfaction

We exist to be completely transparent – no waffle, no confusion.

We also protect landlords

Alongside our range of care plans, we offer additional services to landlords at no extra cost.

  • Landlord Gas Safety Inspection on all gas appliances
  • Issuing a Landlords Gas Safety Record
  • Inspection of gas meters, pipework, boiler & gas appliances.
  • Gas Safety Certificate for gas meters, pipes, boiler & gas appliances.

Frequently asked questions

Choosing the right care plan can be confusing, so if you're not sure about anything or have questions that need answering, take a look at our full FAQ section. 

If you have a care plan elsewhere but want to switch to us, then you'll need to contact your existing provider and cancel your plan. You should find out what their cancellation policy is prior to this. 

It only takes a few minutes to sign up to our care plans. If you haven't had your boiler installed by us, you'll be required to have an inspection by one of our gas safe registered engineers to service your boiler, at this point we'll confirm if your care plan is up and running. 

All our contracts last for 12 months from the date they've been accepted.

We'll be in touch when your renewal day gets closer, at this point you can either cancel the plan or we'll automatically renew the care plan you were previously on.

We have a large workforce of highly trained gas safe engineers, who will always offer the earliest possible appointment - this is usually within 24 hours.
During extremely busy times, this might not always be possible, but we will prioritise you and always keep you informed.

Our care plans are for properties that are designed for residential use* that you, or someone else, live in - including any attached garage or conservatory. 

*A building with fewer than half of the rooms used for a commercial purpose.

Yes, absolutely. Landlords will need a Landlord Gas Safety Certificate (or CP12) but we will do this for you as part of your landlord cover plan if your system meets our criteria. Your tenants can then just call us directly and we will deal with their issue, saving you time and money.

Yes, when you choose your plan you can select the date you'd like it to begin from.

One of our gas safe registered engineers will need to inspect & service your boiler to accept the care plan.

Your contract officially starts on the day you've chosen as long as one of our engineers have inspected & serviced your boiler and accepted the plan. They'll give you all of the relevant paperwork and we'll send over a confirmation and a renewal date reminder.

Our call centres are UK based and are able able to help with any & every issue you may have. 

All of our Gas Safe Registered Engineers work entirely within Boiler Plan, we do not contract any repair work to other companies.

Call us on 0800 61 22 302 and let's talk care plans

Need to know more about Boiler Care Plans?

Learn more with our guides to taking care of your central heating system:

If you need any other help then check out our advice centre with a tonne of free self-help guides.