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Our affordable care plans

Discover what makes our care plan a step above the rest. With prices that can't be beaten and services to make you smile.

Why you need a care plan

Complete peace of mind

Be safe in the knowledge your heating system will be regularly checked, maintained & repaired by one of our Gas Safe Registered Engineers. 

No unexpected & expensive repair bills

Depending on your chosen plan, there's no need to pay any required parts or call-out fees.

Annual boiler service

Every plan comes with an annual boiler service, this ensures your boiler is running efficiently, safely and we can fix any issue there and then.

We're just one call away

Boiler troubles? Instead of trying to find a tradesman who can fix your issue, we’ll sort you straight out.

How it works

No obligations quick and easy maintenance plan

 

Choose

You choose the perfect care plan for you and your home. 

Gas safe registered engineer video and home survey

 

Approve

Our gas safe experts perform an inspection & service to your system to approve your care plan.

Gas safe registered engineer boiler installation

 

Care

With your plan up and running, we're always one call away if anything goes wrong.

Customer service happy healthy boiler

 

Service

Every plan comes with an annual boiler service, so book your service on a date that's right for you.

Boiler still under warranty?

Silver Package

If you have a boiler warranty and need to keep it valid, our Silver Package plan is perfect as it comes with an annual boiler service. 

Gold Package

If your boiler doesn't have a valid warranty, choose this care plan to cover any issues your boiler may have. 

Platinum Package

If your boiler is under warranty but you want your central heating, radiators & pipes covered - choose this care plan for any heating issues you may have. 

Boiler Plan Plus Package

If you're a Boiler Plan customer with a valid boiler warranty but want to have the rest of your central heating system covered, this care plan is the one for you.

Care plans with 5-star satisfaction

We exist to be completely transparent – no waffle, no confusion.

Frequently asked questions

Choosing the right care plan can be confusing, so if you're not sure about anything or have questions that need answering, take a look at our full FAQ section. 

If you have a care plan elsewhere but want to switch to us, then you'll need to contact your existing provider and cancel your plan. You should find out what their cancellation policy is prior to this. 

It only takes a few minutes to sign up to our care plans. If you haven't had your boiler installed by us, you'll be required to have an inspection by one of our gas safe registered engineers to service your boiler, at this point we'll confirm if your care plan is up and running. 

All our contracts last for 12 months from the date they've been accepted.

We'll be in touch when your renewal day gets closer, at this point you can either cancel the plan or we'll automatically renew the care plan you were previously on.

We have a large workforce of highly trained gas safe engineers, who will always offer the earliest possible appointment - this is usually within 24 hours.
During extremely busy times, this might not always be possible, but we will prioritise you and always keep you informed.

Our care plans are for properties that are designed for residential use* that you, or someone else, live in - including any attached garage or conservatory. 

*A building with fewer than half of the rooms used for a commercial purpose.

Yes, absolutely. Landlords will need a Landlord Gas Safety Certificate (or CP12) but we will do this for you as part of your landlord cover plan if your system meets our criteria. Your tenants can then just call us directly and we will deal with their issue, saving you time and money.

Yes, when you choose your plan you can select the date you'd like it to begin from.

One of our gas safe registered engineers will need to inspect & service your boiler to accept the care plan.

Your contract officially starts on the day you've chosen as long as one of our engineers have inspected & serviced your boiler and accepted the plan. They'll give you all of the relevant paperwork and we'll send over a confirmation and a renewal date reminder.

Brillant customer service flexible cover plans

You're our number 1

We do things differently around here. That’s because you’re our number 1 priority.

It all starts with delivering brilliant customer service from the very start. And we don’t just set you on a care plan and then you never hear from us again.

Nope – we’ll always check in at regular intervals to make sure you’re happy.

We'll fix your boiler quickly repairing boiler

We'll fix you up

If anything does go wrong, we’ll offer you the quickest available slot & we’ll always have parts on hand to get you up and running quickly - giving you total peace of mind.

We’re a national company in your local community & doorstep – one call to us and we’ll be there.

Call us on 0800 61 22 302 and let's talk care plans