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The Essential Package - Keeping you in control

Monthly Price

£19 /month

  • Annual boiler service
  • Boiler and controls repairs
  • Zero excess
Get an instant quote

Great prices. Great cover.

Annual Price

£120 /year

  • Annual boiler service
  • Boiler and controls repairs
  • Zero excess
Get an instant quote

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Great prices. Great cover.

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What's covered

  • An annual boiler service
  • Includes up to 3 call-outs per year
  • If we can fix your boiler without the need for new parts, you won't be chared
  • Includes all labour and the parts with it
  • Zero excess to pay
  • Repair or replacement of radiators and pipework
  • Tanks, immersion heaters and water cylinders
  • Repairs to wider central heating systems, including radiators, water tanks, pipes and cylinders
  • Repairs to your home’s plumbing system and the parts of your water supply pipe that you’re responsible for
  • Repairs to, and unblocking of your home’s drains and waste pipes to restore flow within your property boundary
  • Repairs to your home’s main electrical wiring system (including circuits, fuse box, sockets and light fittings)
  • Removing sludge of scale or repairing damage caused by this if we have told you it needs fixing
  • Free replacement of a boiler over 7 years old if it’s beyond economical repair (but we will pay an amount towards it)
  • Faults caused by someone else you used for repairs or design faults
  • External gas supply pipe (responsibility of National Grid)
  • Any gas appliances, oil-fired heating systems or under-floor heating
  • Plumbing exclusions e.g. Showers, wash basis & toilets
  • Repairs to external guttering, rainwater downpipes and soakaways
  • Electricity & security exclusions
  • Household appliances
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Frequently asked questions

Selecting boiler cover can be a confusing decision to make.

If you're not sure about anything or have questions that need answering, take a look at our FAQ's section.

It only takes minutes to sign up, we will then send an engineer to check out your existing system and you are good to go!

All our contracts are 12 months long commencing on the start date of your service contract or if you elect to renew your service contract over the 12 period of 12 months commencing on the renewal date. Your contract will automatically renew unless you tell us differently, so you will have no worries of your cover lapsing and having to pay expensive repair bills. We have got your back!

Your service contract starts the day you choose to start the plan, we will send you all of the information you need once your plan is live.

There’s nothing to worry about if you have cover elsewhere, if you wish to cancel your cover with your existing provider you would need to contact them to find out what their cancellation policy is, however we can take you on to our cover plan at anytime, even if you have cover elsewhere.

We have a large workforce of highly trained, gas safe engineers and will always attempt to get out to you at the earliest possible opportunity, this would usually be within 24 hours. During extremely busy times, this might not always be possible, but we will always keep you informed and prioritise you as or cover plan customer.

Yes, absolutely. Landlords will need a Landlord Gas Safety Certificate CP12 but we will do this for you as part of your landlord cover plan if your system meets our criteria. Your tenants can then just call us directly and we will deal with their issue, saving you time and money.

Our cover plans will protect most types of properties that are homes, as long as you live in it or rent it out to someone else.

Yes, you can select the date that you would like your cover to start and which type of pack it is you want. We will need to pop out and do a system inspection and boiler service before we can take you on cover.

Don't hesitate to give us a call on 0800 61 22 302 and get covered today