What our customers say!

At Boiler Plan our number one focus is on giving you a straightforward process of obtaining a new boiler with no nasty surprises or hidden terms!

Customers are at the core of the business and we always aim to improve day by day, continually offering you a better service.
We would love to hear how your Boiler Plan experience was, so please comment below!

8 Responses to “What our customers say!”

  1. debra cram says:

    Had boiler plan booked for 30th Oct 8.30. The 2 young gentlemen that came were on time and very pleasant, throughout the whole job they were friendly and informed me of everything what they were doing. The job was completed that day with very little mess and what mess was made they cleared up, the electrician was very good as well. I would definitely recommend this company to anyone.

  2. Karen Rutherford says:

    I have been very impressed with the service provided form boiler plan, from the initial phone call & customer service side of things through to the installation of the boiler.

    All staff are extremely professional and friendly and the two gentleman who installed the boiler were excellent, arrived on time, kept checking I was happy with what they were doing and where they would need to put pipes etc.., they tidied up after themselves and didn’t leave any mess.

    I would definitely recommend this service.

  3. laurine parker says:

    just like to say you got 2 great lads working for you .as I was at work when they came but my husband was in .took all rubbish and left no mess which was great just like to say a big thank you

  4. Rachel Oates says:

    After receiving a very competitive quote for the job of replacing my old back boiler and water tank system (including fireplace) and installing a combi boiler, I reviewed and checked the company online. After finding only good things about the company I decided to go with them and I’m glad I did.

    From the initial free quote right through to the hassle free signing up to Boiler Plan I cannot fault their service. They informed me every step what was happening. They answered all my queries quickly and in detail. The two plumbers that turned up were polite and professional (also true of the electrician). They were clean and tidied up after themselves. They didn’t grumble or complain when they had to use the cherry picker in the freezing conditions (snow and hailstones). The main job was finished within a day and they came back the following morning to finish up the last little details.

    I am very pleased with the end product and the customer service. I have no hesitation in contacting them if anything should happen in the future.

    I definitely recommend this company.

  5. Carina Ward says:

    I was impressed with my original quote qnd the 7 year guarantee. The workmen were friendly and professional and I was really pleased with the service. They explained thoroughly how everything worked and I now have a lovely warm heating system

  6. James says:

    Excellent service from initial quote to installation.

  7. Lisa Patterson says:

    Very pleased with the work done, The men that came where very helpful,friendly and proffessional
    The process from start to finish was very easy and hassel free
    Had a slight problem with a radiator not heating up and they came straight out to solve the problem
    very impressed
    i would recomend the company 100%

  8. Terry Ramm says:

    Very pleased with the professionalism from the first point of contact right through to the completion of the job. The workmen were friendly and explained what was happening throughout the day. Very little mess and the installation looks very neat and tidy. Would highly recommend the company to friends and family. (Do I get some M&S vouchers for leaving some excellent feedback???)

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